By your business placing an order, requesting a quote, or purchasing goods from us, you agree to these Terms, which apply to wholesale and event‑related purchases of physical goods in Canada.
Last updated: February 2026
These Terms and Conditions of Sale (the “Terms”) govern the purchase of physical goods from Pop! Toy Co. (“Pop! Toy Co.”, “we”, “us”, “our”) through our website and related sales channels. These Terms apply to customers located in Canada purchasing goods for business, organizational, or commercial purposes.
By placing an order, requesting a quote, or purchasing goods from us, you agree to be bound by these Terms, our Privacy Policy, and any additional policies incorporated by reference.
If you purchase goods for personal, household, or domestic purposes, additional rights may apply to you under applicable Canadian or provincial consumer protection laws, which will prevail over these Terms to the extent of any inconsistency.
1. Eligibility and Use
You represent and warrant that you are entering into these Terms on behalf of a business, organization, or other commercial entity, and that you have the authority to bind that entity.
You agree not to use our website or products for any unlawful or unauthorized purpose and to comply with all applicable laws and regulations.
2. Orders and Minimum Sale Amount
All orders are subject to acceptance by Pop! Toy Co. We may accept or reject any order in our sole discretion.
The minimum sale amount is $500 CAD, excluding shipping, taxes, and applicable fees.
We reserve the right to refuse, cancel, or limit any order at our discretion, including due to availability, pricing or product information errors, or concerns about payment or credit.
3. Pricing and Taxes
All prices are listed in Canadian dollars unless otherwise stated.
Prices do not include applicable federal, provincial, or harmonized sales taxes, duties, or other government charges, which will be added where required by law.
We may change prices at any time without notice, but such changes will not affect orders we have already accepted.
4. Shipping and Delivery
4.1 Shipping Terms
All shipments are F.O.B. Pop! Toy Co., 146 St. Regis Crescent South, Toronto, Ontario, Canada. Title to and risk of loss of the goods pass to you upon delivery of the goods by us to the carrier at our shipping point.
Shipping costs are determined after your order is placed. Shipping is not calculated at checkout. A final invoice, including shipping charges and any applicable fees and taxes, will be issued prior to shipment.
Customers may select local pickup at checkout, where available. For local pickup, title and risk of loss pass to you upon collection of the goods from our premises.
4.2 Delivery Dates
Any delivery dates or timelines we provide are estimates only. We are not responsible for delays in delivery that are beyond our reasonable control, including delays caused by carriers, suppliers, customs, or other third parties.
5. Final Quantities and Changes
Final quantities must be confirmed at least fourteen (14) days prior to the scheduled ship date.
Changes to confirmed quantities after this deadline are subject to non‑refundable change fees per order, as follows:
- 13–7 days prior to scheduled ship date: $100 CAD change fee
- 6–4 days prior to scheduled ship date: $150 CAD change fee
- Less than 4 days prior to scheduled ship date: $250 CAD change fee
6. Payments
We accept the following methods of payment, subject to change from time to time:
- Electronic Funds Transfer (EFT)
- Company cheque
- Visa and MasterCard (2.5% processing fee applies)
All payments must be made in the currency, to the account, and by the method specified on your invoice.
7. Deposit and Final Payment
A minimum deposit of fifty percent (50%) of the total order value is required at the time an order is placed. The deposit is non‑refundable and will be applied against your final invoice.
The remaining balance is due ten (10) days after your event or party date, unless otherwise stated on your invoice.
We may charge interest on overdue amounts at a rate specified on your invoice or, if no rate is specified, at a rate of X% per month (Y% per year), and we may suspend or cancel current or future orders until your account is paid in full, to the extent permitted by law.
8. Cancellation Fee
Because our products are reserved, prepared, and scheduled specifically for your event, orders cancelled within fourteen (14) days prior to the scheduled ship date will be invoiced one hundred percent (100%) of the order value.
Any cancellation must be submitted to us in writing. We may apply your deposit and any additional amounts already paid against cancellation fees and any non‑recoverable costs incurred by us.
9. Returns
Defective or Damaged Goods
Defective or damaged merchandise will, at our option, be replaced or credited if reported to us within thirty (30) days of your event or party date. You may be asked to provide photographs, documentation, or to return the goods for inspection.
Non‑Defective Returns
Non‑defective returns are accepted within ten (10) business days of your event or party date, provided that they are prepaid, pre‑authorized by us in writing, and received in original, resaleable condition with all packaging and accessories. A restocking fee may apply as specified in your return authorization.
Customized, personalized, or special‑order items are not returnable except in the case of defect or damage, as determined by us in our reasonable discretion.
10. Receipt of Goods
You must inspect all shipments promptly upon receipt. Any shortages, defects, damages, or other issues must be reported to us in writing within forty‑eight (48) hours of delivery. If you do not notify us within this period, the shipment will be deemed accepted as delivered.
11. Accuracy of Information
We do our best to ensure that product descriptions, pricing, availability, and other information on our website and materials are accurate. However, errors, inaccuracies, or omissions may occur.
We reserve the right to correct any errors, inaccuracies, or omissions and to modify or cancel orders that are affected by such issues, even after an order has been submitted or confirmed. If we cancel an order after payment has been received, we will refund the applicable amount.
12. Disclaimer of Warranties
Except as expressly set out in these Terms or in a written warranty statement accompanying the goods, and to the maximum extent permitted by law, the goods and all related services are provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, whether express, implied, statutory, or otherwise.
Without limiting the foregoing, we disclaim all implied warranties or conditions of merchantable quality, fitness for a particular purpose, durability, title, and non‑infringement, to the extent permitted by law.
13. Limitation of Liability
To the maximum extent permitted by law, Pop! Toy Co.’s total aggregate liability arising out of or in connection with any order or these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, will not exceed the total amounts actually paid by you to Pop! Toy Co. for the goods giving rise to the claim.
In no event will Pop! Toy Co. be liable for any loss of profit, loss of revenue, loss of business, loss of opportunity, or any indirect, consequential, special, incidental, or punitive damages, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Pop! Toy Co. and its affiliates, officers, employees, and agents from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- your breach of these Terms;
- your commercial use, resale, or distribution of the goods; or
- your violation of any applicable law or the rights of any third party,
except to the extent caused by Pop! Toy Co.’s negligence or willful misconduct. You acknowledge that this allocation of risk reflects the commercial nature of our transactions and is taken into account in our pricing.
15. Accessibility
We are committed to accessibility under the Accessibility for Ontarians with Disabilities Act (AODA). We strive to make our website and online services accessible and to remove barriers where reasonably practicable.
16. Privacy
Personal information is collected, used, and disclosed in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and our Privacy Policy. By placing an order or using our website, you consent to our handling of personal information as described in our Privacy Policy.
17. Governing Law and Jurisdiction
These Terms, and any disputes arising out of or in connection with them or any order, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario, sitting in Toronto, with respect to any such disputes.
18. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
19. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes will apply to orders placed after the updated Terms are posted on our website.
20. Contact Information
Pop! Toy Co.
146 St. Regis Crescent South
Toronto, ON M3J 1Y8
416-665-3595
info@poptoyco.ca